{"xsrfToken":"10fe7cf3d8aee42801f43c258ac0a76470153129_lout","branding":{"id":"9","key":"sp","name":"SPANS Product Support","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#023f69","headerLinkHoverBGColor":"#023f69","headerBadgeColor":"#023f69"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/406382cd-835a-44c8-a9c9-6ff0819afe1f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YmYzNzY2Zi1hY2UzLTQ3NmMtODZhNi1mOTAwYzYzY2RmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwNjM4MmNkLTgzNWEtNDRjOC1hOWM5LTZmZjA4MTlhZmUxZiI6WyJyZWFkIl19LCJleHAiOjE3NDUxMTk3NzMsIm5iZiI6MTc0NTExOTE3M30.lde8iQX50sQL6BEqvPclnuancoYhlkQOCyoo4OR026M&client=4bf3766f-ace3-476c-86a6-f900c63cdffd&mode=fit","logoId":"406382cd-835a-44c8-a9c9-6ff0819afe1f","isLogoAvailable":true,"helpCenterTitle":"SSP Customer Support","sharedPortalName":"SSP Customer Support","userInitialAnnouncementHeader":"Cant see the Portal you are looking for?","userInitialAnnouncementMessageWiki":"<p>Some of our Portals require a login. E-mail product.support@sspinnovations.com to request an account and access to MIMS, Productivity, Sync, Lifecycle or other Customer Service Desks and Documentation.</p>","translations":{"en-US":{"helpCenterTitle":"SSP Customer Support","sharedPortalName":"SSP Customer Support","announcementHeader":"Cant see the Portal you are looking for?","announcementMessage":"Some of our Portals require a login. E-mail product.support@sspinnovations.com to request an account and access to MIMS, Productivity, Sync, Lifecycle or other Customer Service Desks and Documentation.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5873fd","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4f5b6d4d-33a0-4cc1-ab9f-93ceee5548e9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YmYzNzY2Zi1hY2UzLTQ3NmMtODZhNi1mOTAwYzYzY2RmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRmNWI2ZDRkLTMzYTAtNGNjMS1hYjlmLTkzY2VlZTU1NDhlOSI6WyJyZWFkIl19LCJleHAiOjE3NDUxMTk3NzMsIm5iZiI6MTc0NTExOTE3M30.jfByzNL3rjalUNfldR8D7jBrSS8u5l-XeRBgOu6O6Hg&client=4bf3766f-ace3-476c-86a6-f900c63cdffd&height=300&mode=fit","bannerMediaApiFileId":"4f5b6d4d-33a0-4cc1-ab9f-93ceee5548e9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"sp","projectId":10090,"serviceDeskId":9,"name":"SPANS Product Support","description":"<p>Ask a question, report bugs, suggest features or inquire about login information for SSP's joint use communication software SPANS.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"10300","name":"Request Support","descriptionHtml":"<p>Ask a question or report a problem. Please include as much relevant information as possible.</p>","callToAction":"Request Support","introHtml":"<p>Report bugs or ask a question</p>","icon":10308,"iconUrl":"https://sspinnovations.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[11],"key":""},{"id":"10299","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10300,"iconUrl":"https://sspinnovations.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[10300,10299]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8237c6ab-ec71-3256-aabd-97793267d0ba","appLinkName":"System Confluence","appLinkUrl":"https://sspinnovations.atlassian.net/wiki","spaceKey":"SK","spaceName":"SPANS KB","spaceUrl":"https://sspinnovations.atlassian.net/wiki/spaces/SK","isServer":false},"labels":[],"projectKey":"SPPS","serviceDeskId":9,"kbLinkDomainURLs":["https://sspinnovations.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPPS","userLanguageHeader":"Known Issues","userLanguageMessageWiki":"<h1><a name=\"Ifthepolepageisnotloadingasexpected%2CopenthepageandpressctrlF5.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>If the pole page is not loading as expected, open the page and press ctrl-F5.</h1>\n<h3><a name=\"SPANSKnowledgebasehttps%3A%2F%2Fsspinnovations.atlassian.net%2Fwiki%2Fspaces%2FSK%2Foverview\" target=\"_blank\" style=\"text-decoration: underline;\"></a><a href=\"https://sspinnovations.atlassian.net/wiki/spaces/SK/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPANS Knowledgebase</a></h3>","defaultLanguageHeader":"Known Issues","defaultLanguageMessage":"h1.If the pole page is not loading as expected, open the page and press ctrl-F5.\nh3.[SPANS Knowledgebase|https://sspinnovations.atlassian.net/wiki/spaces/SK/overview]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YmYzNzY2Zi1hY2UzLTQ3NmMtODZhNi1mOTAwYzYzY2RmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDkwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUxMjAzNzMsIm5iZiI6MTc0NTExOTE3M30.jmm61GVhu8KdiyoU2Zi7XQQWQTELUgdffnwkmRcVHt8","targetCollection":"upload-project-10090","endpointUrl":"https://api.media.atlassian.com","clientId":"4bf3766f-ace3-476c-86a6-f900c63cdffd","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"SSP Customer Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sspinnovations.atlassian.net/wiki","kbLinkDomainURLs":["https://sspinnovations.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}